And then play the video again to see whether it can be played normally or not. If you cannot figure out what goes wrong exactly, try to sign out Netflix account on the web page, and then sign in again. Open Netflix website to play a video to see if the problem is solved. ![]() Shut your computer down and reboot it after several minutes.Just like dealing with a crashed app on mobile phones, restarting the device is also the most straightforward and the simplest to fix a problem on the computer. If these two solutions fail, do something about the browser. Try to restart the computer or sign out and in the Netflix account on the web page firstly. ![]() When you use Netflix on a computer, the problem is more likely related to the browser.
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